It seems that there is a lot of companies struggling at the moment with bad customer service experiences. This is, unfortunately, a common thing . If your company suffers right now from a bad PR or simply a lack of customers, then it is time for you to test your business and your team. One of the best ways to do that is through mystery shopping. Continue reading “How Mystery Shopping Can Improve Sales”
Networking Events: A Simple Guide
Have you been to a networking event recently? Here is what happens most of the time: People meet at networking events, talk briefly and go their ways. Afterwards not much is happening and many people complain that it wasn’t really fruitful. Nobody contacted you afterwards to do business with you. Nobody send you an email or called you to buy your products or services. Continue reading “Networking Events: A Simple Guide”
What Is Sales Call Reluctance?
I don’t like being pushy or intrusive, he said. Maybe I shouldn’t call now. She’s probably in meetings right now. I’ll call her later. I don’t want to intrude on my customers he thought. I need to explain my pricing first before I tell customers how much I charge. If the customer wants to buy he will tell me. My product or service will sell itself. I don’t need to sell. Continue reading “What Is Sales Call Reluctance?”
Outsource Your Sales Account Management
When you first think about it, outsourcing your sales account management might seem a little bit crazy; after all, your sales are your primary source of revenue, so why trust an outside organisation with it? Continue reading “Outsource Your Sales Account Management”